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Effective Date: 2 Feb 2025
Website: https://veneasy.in
Company: VENEASY TECH PRIVATE LIMITED

At VENEASY TECH PRIVATE LIMITED, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you interact with our website https://veneasy.in.

1. Information We Collect

We may collect the following types of information when you visit or interact with our website:

• Personal Information: Your name, email address, phone number, billing and shipping address, and payment details when placing an order.

• Transactional Information: Order history, refunds, and payment status.

• Technical Information: Your IP address, browser type, operating system, and device details.

• Voluntarily Provided Data: Information shared through customer support, reviews, or queries.

2. How We Use Your Information

Your data is collected to:

• Fulfill product orders and deliver services.

• Process payments securely.

• Provide customer service and support.

• Improve user experience and website functionality.

• Send promotional offers and marketing updates (with opt-out option).

• Comply with legal obligations and prevent fraud.

3. Data Protection & Storage

We use industry-standard encryption, secure servers, and access control to protect your personal data. Sensitive information such as payment credentials is not stored on our servers and is handled securely through PCI-DSS-compliant payment gateways.

4. Sharing Your Information

Your data may be shared only with trusted third parties under strict confidentiality agreements for the following purposes:

• Payment processing (e.g., PhonePe and other payment gateways).

• Delivery services (logistics partners).

• Analytics and marketing tools.

• Legal or regulatory authorities, as required by law.

We do not sell, trade, or rent your personal information to third parties for any commercial purpose.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember user preferences and improve site functionality.

• Monitor website traffic and usage patterns.

You can manage or disable cookies through your browser settings. Disabling cookies may limit certain features of the website.

6. Data Retention

We retain personal data for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You can request deletion of your data, but some records may be retained as required by law.

7. Your Rights

You have the right to:

• Access your personal data.

• Correct or update your personal data.

• Request deletion of your personal data (subject to legal limitations).

• Opt out of marketing communications.

To exercise these rights, contact us at shop@veneasy.in.

8. Contact Us

For questions about this Privacy Policy:

Email: shop@veneasy.in
Address: RZ 11/B, Vashisth Kuteer, Palam, Dwarka, New Delhi – 110045, India

By using our website, you agree to this Privacy Policy.