At Veneasy, we are committed to providing a secure and seamless payment experience for our customers. By making a purchase on our platform, you agree to the following payment terms and conditions:

1. Accepted Payment Methods

We accept the following payment methods:

• Credit Cards (Visa, MasterCard, American Express, Discover)

• Debit Cards

• Net Banking

• UPI Payments

• Digital Wallets (Paytm, Google Pay, PhonePe, etc.)

• Cash on Delivery (COD) – Available for select locations

All payments must be made in Indian Rupees (INR) unless stated otherwise. Veneasy reserves the right to update or modify accepted payment methods at any time.

2. Payment Processing

• Orders will be processed only after successful receipt of payment.

• In case of transaction failure, we recommend verifying payment details and retrying the process. If funds are deducted but the order is not confirmed, please contact our support team.

• If a payment is flagged for security concerns, we may require additional verification before processing the order.

• Any chargeback or dispute initiated by the customer will be handled in accordance with our dispute resolution process.

3. Pricing & Taxes

• All prices listed on our website are final and inclusive of applicable taxes unless stated otherwise.

• Veneasy reserves the right to update prices at any time without prior notice.

• Any discounts, promotional offers, or coupon codes must be applied at the time of purchase and cannot be applied retroactively.

4. Refund & Cancellation Policy

• Orders once placed cannot be canceled unless explicitly allowed under our Return & Refund Policy.

• Refunds, if applicable, will be processed within 7-14 business days after approval and credited back to the original payment method or as store credit.

• Veneasy reserves the right to reject refund requests that do not comply with our policies.

5. Fraud Prevention & Security

• We use industry-standard encryption and security protocols to protect payment information.

• Customers must not use fraudulent or unauthorized payment methods. Any suspicious transactions will be reported to relevant authorities.

• Veneasy is not responsible for payment failures due to incorrect details, insufficient funds, or third-party technical issues.

6. Subscription & Recurring Payments (if applicable)

• If you subscribe to any recurring services, you authorize Veneasy to charge your payment method automatically at the agreed intervals.

• Customers can cancel subscriptions before the next billing cycle. No refunds will be provided for partial subscription periods.

7. Dispute Resolution

• In case of any disputes regarding payments, customers must contact our support team within 7 days of the transaction.

• Our team will investigate and provide a resolution as per company policies. Our decision will be final and binding.

8. Changes to the Payment Policy

• Veneasy reserves the right to update this policy at any time without prior notice.

• Continued use of our platform implies acceptance of any revised terms.

For any payment-related queries, please contact our customer support team at shop@veneasy.in or call us at +91-888-283-0764

By using our services, you acknowledge and agree to abide by this Payment Policy.