Shipping Policy

Effective Date: 2 Feb 2025
Website: https://veneasy.in
Company: VENEASY TECH PRIVATE LIMITED

Thank you for visiting and shopping at VENEASY TECH PRIVATE LIMITED. Below is our shipping policy, which outlines important information regarding order processing, delivery timelines, shipping charges, and other related details.

1. Order Processing

  • All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive a notification once your order has been shipped.

2. Shipping & Delivery Timeline

  • We currently ship orders across India.

  • Estimated delivery time: 5–7 working days from the date of dispatch.

  • Delivery times may vary depending on your location, availability of the product, and courier partner performance.

  • During high demand or unforeseen events (like weather disruptions), deliveries may be delayed slightly. We appreciate your patience and understanding in such cases.

3. Shipping Charges

  • Shipping charges (if any) are calculated and displayed at checkout.

  • We may offer free shipping for certain products or promotional offers, which will be clearly mentioned on the product or during checkout.

4. Tracking Your Order

  • Once your order is shipped, you will receive an email and/or SMS with tracking details.

  • You can track your shipment using the provided tracking number via our courier partner’s website.

5. Delivery Address

  • Please ensure that all delivery details are accurate and complete to avoid delays.

  • We are not responsible for undelivered packages due to incorrect or incomplete addresses provided by the customer.

6. Damaged or Missing Items

  • If your order arrives damaged or incomplete, please contact us within 48 hours of delivery.

  • Provide your order number, images of the damaged product(s), and the packaging.

  • We will investigate and provide a suitable resolution, including replacements or refunds, as applicable.

7. Contact Us

For any shipping-related questions, feel free to reach out to our customer support:

Email: shop@veneasy.in
Phone: +91 888-283-0764
Address: RZ 11/B, Vashisth Kuteer, Palam, Dwarka, New Delhi – 110045, India

By placing an order on our website, you acknowledge and agree to the terms stated in this Shipping Policy.